Operations Management Case Study

Operations Management Case Study Preface: Western Bainoona Group â€Å"WBG† is Transportation, Roads and infrastructure general contracting; it has been established since 1990. It has 5 internal heads sections with 5000 persons. I will implement my company â€Å"WBG† as a study case on every task. Explain the importance of effective operations management in achieving organizational objectives (A.C 1-1) The operations management which is managing the processes to produce and distribute products and services has the big effective on achieving the objectives of the company due to several important factors: Operations management is responsible for short term objectives which considered as milestones to reach the long term objectives, therefore if the operations management is close to company short objectives, definitely the company long term objectives will be targeted. Operations management considered Micro analysis â€Å" SWOT analysis† which help the company to know the strength , weakness, opportunities and threats factors which affect on achieving the goals, so if the operations management doing this analysis in correct way , the company will take the advantage of the strength and opportunities factors and take care from the threats and weakness factors. Operations management depends on detailed level of aggregation so it will be always close to deep details in the company and in the market which helps the company to win chances, to avoid bad surprises and to be prepared always so it will serve the company to achieve its objectives easily without obstructions. Operations management is the balance between company inputs and outputs so if the balance between controlling company resources and achieving customer satisfaction is achieved so the company objectives will be targeted. Evaluate the success of existing operations management processes in meeting an organization’s overall strategic management objectives. (A.C. 1-2) To evaluate WBG operations management, we have to define the operations function. If we go through WBG operations function, easily we could see that operations are supporting the company strategy because WBG capabilities are bigger than the company plan and strategy due to strong capabilities factors such as huge infrastructure, thousands of employees and different procedures comparing with WBG Mission which is providing optimum quality in a timely and cost-effective manner with care to society and the environment. So for WBG operations management evaluation, we could go through 5 factors to compare between operations management performance and WBG mission: Quality : Inside WBG, it’s famous that the things must be done twice to be in proper way so the quality of operations must be enhances to meet the company mission and strategy. Speed : Some departments inside WBG are doing the works quickly like HR and contracting but the other departments are not like Garage and heavy equipments so the speed of operations must be enhanced in some divisions. Dependability : Dependability needs to be enhanced due to double works culture inside the company. Flexibility : The flexibility is strong inside WBG due to huge resources and good leadership. Cost : Doing the things cheaply is the procedure for any work inside WBG but because of double works, the cost is becoming more and more sometimes so the operations management must taking care of the cost and prevent double works. Explain the importance of effective quality management in achieving organizational objectives. (A.C 2-1) The quality management concentrates on the savings and additional revenue that company could realize if it eliminate errors and double works throughout its operations and produce products and services at the optimal level of quality desired by its customers. In case of achieving that, the company objectives will be targeted easily. Also quality management allow the company to meet current quality levels, meet the consumer’s requirement for quality, save employees through competitive training programs, and keep up with the latest technology which help the company to compete inside the market continuously and in same time achieving its objectives. On the other hand, quality management defines the areas which need to be enhanced inside the company, specifies the time of achieving quality results which will serve company goals, makes MACRO and MICRO analysis which help the company to define the market and entire system advantages and disadvantages and deploys the quality in all company divisions in different shapes. . Evaluate the success of existing quality management processes in meeting an organization’s overall strategic management objectives. (A.C 2-2) To evaluate the current quality management of WBG, we have to go through some important elements which affect on quality: Errors and double works : Till today, the existing quality management didn’t control the errors percentages which are high and the double works culture inside the company due to careless of employees, ignoring of the procedures and less knowledge. These things cause loss in money and time always. Desired customers’ optimal level of quality WBG in the recent years has ISO 9000 and special grade approval from municipality after it was 3rd grade. This Paradigm shift is due to customer’s satisfaction, products and services optimal quality. So the existing quality management must continue developing the optimal customer level of quality to be the first line inside market. Competitive training programs for employees Unfortunately, the existing quality management didn’t make any quality training for the employees and because of that a lot of errors and double works still happened. Latest market technology The existing quality management tried to use the latest market technology in its products and services but sometimes it didn’t use this due to cost issue. So it has to reserve special budget for quality developments. The time of achieving quality results Unfortunately, the existing quality management didn’t clear the time of achieving the quality results so the company long term objectives duration are not specified or known. 3.1 Plan a strategic quality change to improve organizational performance. (A.C.3-1) WBG must use the Forced Choice Model in its planning of strategic quality change because it has good description what will be happened in the next couple of years as the construction field could be predicted. The main long term objective is to achieve the company vision which says taking WBG forward as a leading construction company in the region and move on decisively towards a wider existence. Under this vision, we can make strategic quality plan for Contracting Department .the force model can analysis the department position by SWOT and Environmental assessment by PESTE. SWOT analysis can show the following: S: Internal Strengths: Strong budget and cash flow situation, good relations between staff, strong and big structure department, ISO certificates, Professional classification approval from ADM municipality, new IT system. W: Internal weakness: No QA/QC division, Lack of proposition, shortage of discerning skilled employees, Low motivation level, lack of employee’s commitment, some unskilled managers. O: External Opportunities: Excellent relations with authorities, contractors and clients, Banks Finance support, competitors vulnerabilities such as finance issues and authorities approval. T: External Threads: A Labour law, availability of resources, taxation, new legislations, Economic crises, increased trade barriers, competitor intentions PESTE –Macro environment analysis: We will find politically that UAE has stable government. Economically, market had enhanced and developed as the projects are increased due to EXPO2020. Socially, UAE has suitable demographics and good lifestyle trends. Technologically, the infrastructure level is helping too much to establish projects. Environmentally, the climate is suitable for construction and all resources are close. Strategy option : After the Macro and Micro analysis are done, the appropriate strategy for contracting department is â€Å"Competitive tenders pricing, decrease resources wastage and increase products and services quality â€Å". Requirements for implementing strategy option : Doing continuity different Training quality courses for supervisors, staff and engineers. Recruitment of skilled pricing manager, QA/QC manager and project managers. Develop the system and the coordination between contracting division and others. Create quality assurance and quality control divisions. Making known rewards system. Contingency Plans : Asking help from third party consultancy management offices. Joint venture with main contractors. 3.2 Define resources, tools and systems to support business processes in a strategic quality change (AC 3.2) Resources: Human Resources : staff , trainers ,supervisors ,engineers and managers Material Resources: all WBG material in its asphalt plant and crushers. Transportation Resources: Fleet of cars, trucks and six wheels. Tools: Heavy and light equipments. Emails and reports. WBG Garage. WBG office. Meetings. System: Training system. Rewards system. Company systems such as oracle, primavera, etc. HR system. 3.3 Evaluate the wider implications of planned strategic quality change in an organization. (AC 3.3) The evaluation of strategic quality change application in Contracting Department could be observed through some major elements: Cost : Q: Does the cost of the past repeated works and material wastage is more than existing quality training courses cost? If yes, that means the training courses must be proceeded and evaluated monthly by observing the wastage of material on construction site and percentage of repeated works, if the percentage is going to be lower than the past, that means the training courses is doing well, but if not, the company must check the problem either from impropriate courses or employees careless. Productivity : Q: Does Contracting Department win more tenders after strategic quality change application? Q: Does daily progress becomes more than before? If yes, that means the productivity on proper way but if not, it must check the cause either from improper coordination or personnel issues. Profitability : Q: Does Contracting Department specify time to gain the benefits from strategic quality change application? If yes, that means it has to observe the profitability percentage as planed or less. But if not, it must specify planned time to gain benefits otherwise the risk is too high. Products and services Quality : Q: Do suppliers and clients satisfy from products and services? Q: Do new suppliers and clients make agreement with WBG contracting department? If yes, that means the quality in right way. But if not, it must check with QA/QC division to explain the causes. 3.4 Design systems to monitor the implementation of a strategic quality change in an organization (AC 3.4) Monitoring the Training system : After staff, supervisors and engineers are done any training course, the contracting management must measure the percentage of understanding this course by doing small technical test on papers and on sites by daily progress reports to ensure that people got the benefit from the training or not. Monitoring the Daily work system : The seniors and managers of the contracting department must observe cost _items budget and cash flow_, schedule _milestones_ and quality through arranged below steps: Daily progress report from every employee and must handed over officially by internal mail system. All daily reports must be entered to analytical program to know the strong points and problem points for every employee works. Seniors and managers must interfere directly on time to solve any problem or misunderstanding of execution the strategic quality plan or procedures. Weekly feedback report must be given to every employee to show the progress and assess the efforts. Monthly encouraged rewords to the deserved employees who did the max progress works with less mistakes to motivate the employees to use this strategic quality change plan and to be more familiar with it. Weekly progress meeting must be held to discuss about the progress and to maintain the problems. Making seminars every 2 months and show all the employees the results of execution the strategic quality change and promise all employees with good yearly bonus if they doing their best to achieve the targets. 4.1 Implement a strategic quality change in an organization (A.C.4-1) By using of process mapping as below Figure†1† which shows the current system of contracting department Source: WBG Current contracting system So the proposed process mapping which will help to implement strategy quality change is as below Figure†2† Source: WBG Proposed contracting system 4.2 Embed a quality culture in an organization to ensure continuous monitoring and development. (A.C.4-2) To embed the quality in WBG Contracting Department, the management must do the following: Training Courses in different types of quality to teach the staff how to deal with the process in quality way which means low cost, less time and best results. Share the monthly process results to all stakeholders to show them the difference between using strategic quality and without. Encourage stakeholders by giving rewords and holidays. Give the shareholders more benefits in case of they targeted more goals for the company. Use latest technology to observe the process and system inside the deprtment and the company. 4.3 Monitor the implementation of a strategic quality change in an organization (AC 4.3) Daily progress report from every senior to his project manager who is responsible to compare between the actual schedule and the planned one so easily he could mark all the millstones which were delayed or achieved in advance. Also every PM must send this report to the operation manager who will evaluate the status of all projects. Quality Assurance: the QA engineers with managers must ensure that all daily operations and processes which are developed to appropriate the strategic change are on the right way and in case of any violations such as wrong material orders; they have to take action directly. Quality Control: the QC engineers with manager must control Budget, Quality, implementation methods, etc to evaluate the processes status and give the management real feedback about it. Meetings: all the senior management must meet once weekly to discuss about the progress and to maintain the problems. 5.1 Evaluate the outcomes of a strategic quality change in an organization (AC 5.1) Budget Reviews : The Contracting Department Manager must check the budget situation according to actual progress and planned cash flow so easily he could know the all outcomes after implementing the strategic quality change are similar to before situation or going better. Employee Machinery working hours VS Progress: The Contracting Department Manager can compare between the actual employees and machineries working hours and the planned estimated working hours by time sheet. So he could know the projects used extra working hours as before or within the estimated schedule as per the strategic quality planned. Time Schedule: The Contracting Department Manager could compare between the actual schedule and the planned one as per the strategic quality planned. So easily he could mark all the millstones which were delayed or achieved in advance. So by doing Check Sheet for the previous elements in every project, the things will be easier: 5.2 Recommend areas for improvement to a strategic quality change that align with organizational objectives (AC 5.2) Client Satisfaction : The client must be satisfied with WBG projects in all items so the contracting management must be careful to satisfy the clients give more efforts and expenses even if it’s out a little bit of the main scope because if the client is satisfying, sure the company will be in his priority in the next projects. Safe the employees : The contracting management must appreciate the employee’s efforts by sending thanking mails and give some days off to relax before transfer them to the next project. And in case there is no new project, they could send the employees for open vacation without terminate them so the Staff will increase their loyalty to the company. Paper works : The contracting management must ensure that all activities and lesson leaned are registered daily to give good feedback and lessons for the future. Share the benefits : The contracting management must give Bonus to the employees which aims to increase their efforts in implementation of strategic quality plan. References Quality.co.uk, (2015).The Quality Manual Management Network. [online] Available at: http://www.quality.co.uk/ [Accessed 3 Jan. 2015]. Bsigroup.com, (2015).ISO 9001 Quality Management | BSI Group. [online] Available at: http://www.bsigroup.com/en-GB/iso-9001-quality-management/ [Accessed 12 Jan. 2015]. BusinessDictionary.com, (2015).What is total quality management (TQM)? Definition and meaning. [online] Available at: http://www.businessdictionary.com/definition/total-quality-management-TQM.html [Accessed 11 Jan. 2015]. Tutorialspoint.com, (2015).Basic Quality Tools. [online] Available at: http://www.tutorialspoint.com/management_concepts/basic_quality_tools.htm [Accessed 13 Jan. 2015]. Bia.ca, (2015).Strategic Quality Planning. [online] Available at: http://www.bia.ca/strategic-quality-planning.htm [Accessed 13 Jan. 2015]. Total Words: 2,992 [1]

Bms Project Flow

Flow of the project †¢ Title Page †¢ Declaration †¢ Certificate †¢ Acknowledgement †¢ Executive Summary †¢ Index with Page numbers o Introduction ? Objective of the study ? Sources of data and methodology o Primary data collected (Body-main text) o Summary of findings and conclusion o Appendix (Pie diagram, tables†¦) o Bibliography o Annexure ? 1. 1 Sample Questionnaire/Interview ? 1. 2 Letter from corporate Note †¢ TWO Black HARD Bound copies to be printed with digital gold embossing on the top †¢ No borders †¢ Minimum 60 pages †¢ Font type: Times New Roman †¢ Font size: o Heading: 14 o Body: 12 †¢ Margin: 1. 5 (Left side), 1 (other sides) Line Spacing: 1. 5 †¢ Alignment: Justify (Cntrl +J) †¢ Paper size: A4 †¢ Print Layout: Portrait only A PROJECT REPORT ON SUBMITTED IN PARTIAL FULFILLMENT OF BACHELORS OF MANAGEMENT STUDIES L. S RAHEJA COLLEGE OF ARTS AND COMMERCE UNIVERSITY OF MUMBAI ACADEMIC YEAR 2012 -13 SUMITED BY: PROJECT GUIDE: DECLARATION This is to certify that the project report entitled ‘†_________† is submitted by me in partial fulfillment of the requirement of Bachelors of Management Studies in the academic year 2012-2013. The information it comprises of is true and original as per my research and observation. ___________________Signature of the student () CERTIFICATE This is to certify that ________ has completed the project under the guidance of Prof______ in the academic year 2012-2013 and has submitted the same to the University of Mumbai in partial fulfillment of the requirement of the Bachelors of Management Studies course. ______________________ Signature of the Principal (Dr. Ms. M. B. Madlani) ______________________ Signature of the Project Guide (Prof. ) ______________________ Signature of the External Examiner ACKNOWLEDGEMENT I would like to express my gratitude to all those who gave me the possibility to complete this project report.I am de eply indebted to my guide Prof. , whose help, stimulating suggestions and encouragement helped me in my research in order to prepare this report. I am thankful to my course coordinators, Prof. Kruti Shah and Prof. Juhi Sapra, of Bachelors of Management Studies department for all their help, support, interest and valuable insights. I also want to thank ___________. , for all his assistance on the topic and for sharing his expertise in order to make my project do justice to the learning’s of the topic. ———————– NO page numbers, NO headers and footers

Water and Vinegar Egg

ROLL 9 ISLOM JALOLOV 12/21/2011 LAB REPORT ROLL 9 ISLOM JALOLOV EGG LAB REPORT PURPOSE: WHICH IS MORE PERMEABLE SALT WATER, VINEGAR, OR CORN SYRUP APPARATUS: STRING, RULER, E-BALANCE, 250 ML BEAKERS, PEN MATERIALS: EGG, WATER, SALTY WATER, CORN SYRUP, VINEGAR INTRODUCTION: I AM DOING A LAB REPORT ABOUT EGGS, I’M USING SALTY WATER, VINEGAR, CORN SYRUP, AND I AM GOING TO TRY TO FIGURE OUT WHICH IS MORE PERMEABLE THAN ALL. REALISTIC STATEMENT: YES MY RESULTS ARE REALISTIC PROCEDURE: STEP #1: COLLECT ALL THE SUPPLIES I NEED STEP #2: HAVE A NOTEBOOK TO COPY THE DOWN THE RESULTS STEP #3: FOLLOW THE INSTRUCTIONS, THAT SHOWS HOW TO DO THE TESTING ON EGGS STEP #4: OBSERVE WHAT I HAVE CONCLUSION: THEREFORE ALLMOST ALL OF THEM ARE PERMEABLE DATA TABLE 1From: vinegarTo: corn  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  syrup  | -Height increased from vinegar in 2 daysFrom: 16 cmNormal eggTo: 19cmAfter vinegar-But the egg deflated and diameter was UndeniableAfter corn syrup  Ã‚  Ã‚  Ã‚  Ã‚  | -Width increased from vinegar in 2 daysFrom: 14. 5cmTo: 17cm-Egg deflated in the corn syrup and diameter was Undeniable| 100. 2gEgg smelled like vinegar till the end of the experiment118. 6gCorn syrup did not change color| Before the project-58. g  Egg was still white, although, it’s crust was very smoothAfter vinegar egg was smooth and had liquid’s smellAfter vinegar-87. 7gEgg deflated after corn syrupCorn syrup71. 9g| 2From:VinegarTo: water| -Height increased from the vinegar that egg was in for 2 daysFrom: 16 cm Normal eggTo: 18cm After vinegar-After water egg’s height increased21cm  After water| Mass of the vinegar:149. 8gEgg was on topPlus the egg swelled the liquidMass of the water;98. 2gEgg was in its biggest state| Mass of the vinegar:149. 8gEgg was on topPlus the egg swelled the liquidMass of the water;98. gEgg was in its biggest state| Mass of the eggMass after vinegarMass after waterEgg was seen throughIn white orange dots all over the egg| 3From: vinegarTo: salt-water| -Height increased from the vinegar that egg was in for 2 days  From: 16. 5 cmNormal egg heightTo: 20 cmAfter vinegar-And when the egg was in water for 1 day it  decreased in height by 2 cm  18cm after water| -Width increased by 3. 5 cmFrom: 14. 5cmNormal eggTo: 18cm  Ã‚  Ã‚  Ã‚  Ã‚  After vinegar-And when the egg was in water for 1 day it  decreased in height by 2 cm(16cm) after salt water| Mass of the vinegar;108. gEgg soak the liquidMass of the salt water:130. 5gEgg soak the liquid| Mass of the egg:  51. 9gMass after vinegar:61. 4gEgg soak the liquid  Mas s after salt-water:81. 9gSmelled like vinegar White colorGummy and very soft Very big in size| GROUP #1 GROUP #2 GROUP #3 DIAGRAM STRING RULER E-BALANCE 250 BEAKER PEN 1. WHAT HAPPENS TO AN EGG IF YOU LET IT SOAK IN WATER FOR A VERY LONG TIME? WHY? The egg usually becomes lose and heavy, also its size gets larger, these things happen because it was in the water 2. WHY DID WE SOAK THE EGG IN VINEGAR? To see if the egg was permeable to the vinegar 3. WHY DID THE EGG IN THE CORN SYRUP SHRINK? Lots of the go out of the egg and get mixed with Corn Syrup so it gets smaller and its weight changes 4. WHAT HAPPENED TO THE EGG IN THE WATER? WHY? The egg got smaller and it looked little bigger than the first time. It changes because I think the Corn Syrup has elements that shrank the egg but water doesn’t. 5. WHAT HAPPENED TO THE EGG IN THE SALT WATER? WHY? It got the egg to becomes really small I think because salt has lots of elements so it happen because of the Salt

The Economic Position On The Business Cycle - 1507 Words

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Body Image Representations Essay - 1111 Words

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Participants included 130 femaleRead MoreThe Impact Of Media On Self Esteem1732 Words   |  7 Pagesto realize, even before reaching puberty that this is what their bodies should look like. Older children see celebrities constantly flaunting their sculpted figures, which they magically attained effortlessly. The media broadcasts the thin ideal in almost every way possible. As a result, eating disorders have become more prominent throughout communities because of the unrealistic expectations we hold for our appearances. Body dissatisfaction, or one not feeling content with one’s physical appearance

With the increasing use of technology in the classroom,...

With the increasing use of technology in the classroom, learning does not have to come solely from the teacher. The computer programs that are being produced and used act as tutors from which the students are able to get extended time to learn about the topic or subject being discussed. In â€Å"Technology in Education† a 1986 study called â€Å"Apple Classrooms of Tomorrow† (ACOT) was performed and negative results were hoping to be found based on the long amount of time that students and teachers were at computers. ACOT allowed for each student and teacher to receive two computers: one to keep at school and another to take home. The overall idea of this study was to see the effect of the computers on the teachers and the students. When the results†¦show more content†¦With the increased use of computers, some fear that the need for teachers will decrease creating a completely new type of classroom. 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Learning Process and its Application for Reflective Journal

Question: Discuss about theLearning Process and its Application for Reflective Journal. Answer: Introduction The report is the reflective journal in relation to Critically analysing the factors affecting consumer buying behaviour and satisfaction level for food products in Sydney. The reflective journal is written in the first person and thus the experience of research and reasons are been discussed in the journal. Learning is been quoted along with the practical application of the things in fast food centres. Initially, the opinion and value of the learning experience are discussed along with the learning process which involves the different area where the learning is useful. Thereafter the objectivity of learning is gain through and what is heard, seen and read is concluded. The implication of these learning in business research and its uses in near future is briefly explained. Afterwards, the reason behind the research is figured out after analysing the contents in assignment 1 and assignment 2. Lastly, the application of learning in the course, research subject and further profession is narrowly elucidated. In nutshell, the overall experience in learning and applying the knowledge in real term is promoted. The trials are been made understand the mindset of consumers and what measures could be taken to resolve the problem to certain extent. Reflective Journal Opinion about the learning experience In my opinion, the experience of gaining new aspects and broadening up the knowledge was such that many points that were untouched came out and study area widens up. The study helps in building up the new perspective towards the market area and food industry. Earlier the study was confined to the books and classroom only (Sheffield, 2014). The aspect and thoughts were at the generalised level which now gained a specific version and good knowledge. Many opportunities raised up due to the study conducted. The career area widens up which might help the food industry as well as to myself in opting similar industry in the near future (Mullis, 2014). In connection with the food industry, there are various other options that might be adopted like opening up the store from where restaurant and caf owners could make purchases of the ingredients used. Inaugurating the similar sought of the outlet with modification and applying the certain theme of the restaurant to attract consumers and likewi se flourishing the own business. Other than this the kitchen appliances and furniture business could also be adapted to provide assistance to those outlets and restaurants situated nearby. The skills and abilities are enhanced while undergoing the research which expands the mindset and converts the ideas of individual and interest in choosing the career gets diverted and allowed a correct path of growth. Value of experience This experience is fruitful in the manner that many new things are got to learn by conducting this research. The mindset changed and vision of life and career broadens up. Numerous options are made available in terms of business as well as for a job. Rather than the books, external knowledge is also gained which clarified the bookish concept and lead towards the live ground where practical thing tends to happen. Using this experience I can move a step ahead in the food and beverage industry and apply these changes to my business making it a successfully flourishing business (Sharen, 2017). Uses of learning experience The learning experience helps in the betterment of career by creating the understanding of the food sector and opening up another area to build up the career. The analysis could be made in various areas which are briefly quoted below: Course: The understanding of the course improved and clarity was gained related to the subject. Got to contact new people for collecting feedback improved the communication skills and strengthen the command over the language (Ohman, 2013). Program: Due to this program the confidence level got up and morale is boosted while inculcating the primary research and interviewing various people in the caf. Through the channel of this program, self-development took place. Future career: Scope of future career enhances. Many opportunities open up as the knowledge of the market is gained. Through primary knowledge, the confidence to face and interact with people got increased which helps in conducting marketing activities in the future. While collecting secondary data knowledge area broadens up as authentic studies and expert writings were deeply analysed and evaluated to come up to a conclusion. Life generally: In general life the personality underwent improvisation and standard are Working in the food industry is gained and how the new areas could be identified is acquired through the studies. Career goal is identified and better vision is set (Zarah, 2017). The new knowledge will definitely be applied in the coming future. While conducting the research and understanding about the food products in Sydney and behaviour of consumer towards the product and the company, it is realised that there are numerous factors in the market which are yet not touched and if they are implemented than proper usage is not made, correcting which may lead to the better scenario. In future, if I plan to own the food and beverage outlet or things related to business than this study will be of great use. The food stuff is not what is prepared there are multiple things attached in context of the food stuff. The behaviour of consumer depends mostly upon the presentation they demand adequate infrastructure facility, optimum quality food with the great sought of hygiene and enormous things like that. Undertaking all these stuff in mind the furniture showroom could be inaugurated, import and export business of food stuff could be made in order to enhance the future opportunity and widening up the area of growth (Hollis Eren, 2016). Learning process In the learning process, the data is collected through interviews with consumers and owners and difference between the gaps is studies. In certain outlets and food zone owners are ready to implement the changes but then it will cost a bit high to the consumer, whereas consumer demands for varieties but are not ready to pay for it. This creates differences, such gaps can be bridged by introducing the new foodstuff in those market area where the consumer is not much price conscious and priority I gave to the worth of the product rather than price (UNSW, 2017). For this, the official areas and professional outlets should be checked out and targeting, segmenting and positioning should take place for the growth of industry and fulfilling the demand of consumer thereby making both ends meet (Consumer psychologist, 2017). In the learning process, all the aspects were fairly used. The journals, article and other reading are involved in the secondary collection of data, the behaviour of consu mers is seen and being the consumer some ideas are added from my point of view as well depending on my behaviour, thoughts, reaction and satisfaction towards the things. The hearing is emphasised as well in the interview and feedback session with customers, owners and experts who have made research in the similar field. Judgement regarding the observation This particular business research is important for the personal learning purpose. Many hidden aspects and factors affecting buying behaviour are understood. Earlier I was aware of only the basic meaning of psychological factor but after this, the entire category is made learnt and minute aspect are made to understand which are of high use in the real world. The attitude and perspective are created through the promotional policies undertaken. Visuals leave good and lasting imprints in the mind of consumer thus presentation is highly focused and promotions are made using the catchy and mesmerising images to grab the attention of consumers (Ross, 2017). Formerly the situation factor was not much clear but on researching and interacting with people it is known that distance is the crucial point that matters as it is connected with the time factor that is another critical point in each persons life. It is noted that personal factor also plays a distinct role; it is connected with the soci etal factor. The culture and values in which the person is brought up influence the choice and behaviour of the individual to great extent. What the family has taught from the childhood did not vanish with the changing trend. For instance, in food outlets like KFC, McDonalds where non-veg is been offered, the Muslim community prefer only the Halal product because it is attached to their values and culture (Akpan, 2016). Thus the business researchers contributed a lot in developing the learning process and learn more and more practical things that actually apply but are not given or explained in the text books. This kind of knowledge will surely help me in upcoming future where I can apply this knowledge and make the plan to bridge up the gaps between consumer and producers thereby making the effort to bring revolution. Reason for doing research The reason behind conducting such activities is to learn about the real world and enter into the practical world to have experience that what actually is been followed in the real world. The objective was analysed and piloting is made whether the research objective selected is worth analysing? Do the problem really exists or not? When it was confirmed that this problem is actually the real one and meant to be analysed and studied research process got started. My motive was to know the hurdles that create disturbance among consumers and owners in food products. The satisfaction level of consumer varies from person to person; the reason behind conducting this research is to know these variations and to mark up which of the habits, reactions and behaviour are most commonly seen which are likely to create conflict and what measures would be taken to improve the current situation and move it towards betterment (Rosen, 2015). Application of learning in life First and foremost these learning will help in the completion of the academic project which would assist me in getting promoted. Also, the research was the demand for completion of my course without which I could not achieve the degree. Apart from grades the learning contributed to the expansion of knowledge and facing the reality of the world. It is the first step towards the professional career. The study opened up a number of ways that can be opted after completing the degree course. Through this knowledge, I may start my own food business adopting all those challenges that prevail in the market and making changes to set a new trend and explore the hidden opportunities by targeting the niche market that is studied by me in the following research (Skills you need, 2017). Conclusion Thus, it could be concluded that consumer behaviour and satisfaction varies from person to person and differs as per situations. A business person needs to have patience and understand the mind and desire of the consumer thoroughly and services are rendered accordingly. Also, consumers are unsatisfied souls thus they should compromise with their desire and make the priority list and explain to the producer of food stuff the exact taste. It might happen that the taste may not match exactly but efforts made should always be appreciated. This will build the strong bond between the marketer and consumer and loyalty will be gained which will be fruitful for consumers, employees and producers. References Akpan, 2016, The influence of cultural factors on consumer buying behaviour, British Journal of Marketing Studies, vol.4, no.6. p.p. 44-57 Consumer psychologist, 2017, Segmentation, targeting and positioning, viewed on 23rd August 2017, https://www.consumerpsychologist.com/cb_Segmentation.html. Hollis. F. H., Eren. F.,2016, Implementation of real-world experiential learning in a food science course using a food industry-integrated approach, Journal of Food Science Education, vol.15, no.4, p.p. 109-119. Mullis. D., 2014, Expressing opinion is a valuable learning experience, viewed on 23rd August 2017. https://theappalachianonline.com/2014/10/06/expressing-opinion-valuable-learning-experience/. Ohman. S., 2013, Benefits of gaining research experience, viewed on 23rd August 2017, https://eraucso.wordpress.com/2013/06/24/benefits-of-gaining-research-experience/. Rosen. D., 2015, Do your research! 6 reasons why research is so important for your business, viewed on 23rd August 2017, https://www.opensesame.com/blog/do-your-research-6-reasons-why-research-so-important-your-business. Ross. C., 2017, How the way we learn affects our daily lives, viewed on 23rd August 2017. https://www.learning-mind.com/how-the-way-we-learn-affects-our-daily-lives/. Sharen. C., 2017, The value of experience, viewed on 23rd August 2017, https://colleensharen.wordpress.com/2009/11/26/the-value-of-experience-2/. Sheffield, 2014, Reflective Journal, viewed on 23rd August 2017. https://www.sheffield.ac.uk/ssid/301/tash/writing/academic/reflective. Skills you need, 2017, How to apply study skills to real life work, viewed on 23rd August 2017, https://www.skillsyouneed.com/rhubarb/apply-study-skills-to-work.html. UNSW, 2017, Understanding learning process, viewed on 23rd August 2017, https://teaching.unsw.edu.au/understanding-learning-processes. Zarah. L., 2017, 7 reasons why research is important, viewed on 23rd August 2017, https://owlcation.com/academia/Why-Research-is-Important-Within-and-Beyond-the-Academe.